How the public service plans, approves and monitors change.
Across the Government of Barbados, every Ministry, Department and Agency manages change the same way: eight steps, three phases, and a sponsor’s formal commitment. This platform is where that work is carried out and recorded.
Prepare
4 steps
- Change Context
- Readiness Assessment
- Stakeholder Map
- Risk Assessment
Implement
3 steps
- Capacity Building
- Delivery Plan
- Communication Plan
Sustain
1 step
- Monitoring and Evaluation
Governance gate
Not a numbered step
The method
Every initiative follows the same eight steps.
Drivers, risks, stakeholders and milestones are entered once, into one record, rather than kept in separate documents that fall out of step with each other.
The steps inform one another, so they are designed to be worked in order. They do not have to be completed in order.
Separate documents
One initiative record
- Change Context
- Readiness Assessment
- Stakeholder Map
- Risk Assessment
- Capacity Building
- Delivery Plan
- Communication Plan
- Monitoring and Evaluation
Nothing is imported. The record is filled in by the people doing the work.
What each step produces
Each step leaves something behind.
A completed step is not a tick in a box. It is a document, a matrix or a measure that the next step draws on.
- 1
Change Context
The drivers behind the change, and the national priority it serves.
- 2
Readiness Assessment
Capacity, leadership and stakeholders, each scored from 1 to 6.
- 3
Stakeholder Map
Who the change affects, plotted by influence and interest.
- 4
Risk Assessment
Each risk scored for probability and impact, with an owner and a date.
- 5
Capacity Building
The skills the change demands, and the gaps to be closed.
- 6
Delivery Plan
Milestones and tasks, with target dates and responsible officers.
- 7
Communication Plan
What will be said, to which groups, and through which channels.
- 8
Monitoring and Evaluation
The indicators that show whether the change achieved what it set out to.
Sponsor Commitment
Not a step. The Executive Sponsor reviews the initiative and applies a digital signature. Once signed, the commitment cannot be edited or unsigned.
Figures shown are illustrative.
Roles
Three roles. Three views of the same initiative.
Your role decides what you see when you sign in. The initiative does not change. The instruments do.
Records are scoped to your organisation, and your role decides what you can open and what you can change.
Change Architect
Plans and runs initiatives. Sees portfolio progress, status by priority and stage, and where delivery is slipping.
Portfolio progress
By stage
- Green status:Prepare — 3 initiatives
- Amber status:Implement — 4 initiatives
- Green status:Sustain — 1 initiative
Delivery slipping
Executive Sponsor
Authorises and champions. Sees the service-wide picture, with a personal list of initiatives waiting for their commitment.
Needs your approval
- Amber status:Records digitisation — awaiting commitment
- Red status:Procurement reform — awaiting commitment
Service-wide health
Transformation pulse
Oversight Guardian
Monitors across participating Ministries, Departments and Agencies. Sees the Transformation Pulse, compliance health and change saturation.
Transformation pulse
One tile per participating Ministry, Department or Agency
Compliance health
Change saturation
- Red status:Health — 6 concurrent
- Amber status:Education — 3 concurrent
- Green status:Finance — 1 concurrent
Dashboards shown are illustrative. They are not real initiatives.
Scope
What the platform holds, and what it leaves alone.
It holds
- Initiatives
- Change context
- Readiness scores
- Stakeholders
- Risks
- Skills plans
- Milestones
- Tasks
- Communication plans
- Indicators
- Approvals
- Signatures
- Notes and attachments
- Audit trail
Initiatives and the artefacts of all eight steps: stakeholders, risks, tasks, milestones, indicators, approvals, notes and their attachments, and the audit trail. Initiatives and reports can be exported.
Communications. It plans them. It does not send them.
Training. It plans skills and capacity. It does not deliver courses or record attendance.
Document management. Files can be attached to a record. There is no repository or version control.
Finance. It records initiative budgets. It does not process or disburse funds.
Email. It sends service notices such as invitations and sponsor requests. It is not an email or campaign tool.
Human resources and payroll. Neither is held here.
Citizen services. Nothing on this platform is citizen-facing.
Existing systems. There are no connections to email, Slack, Teams or messaging apps.
Assistance
It drafts. An officer decides.
In certain steps the platform can draft suggestions — milestones, indicators, risk mitigations. An officer reviews them and chooses what to keep. Nothing is added to an initiative on your behalf.
The record
Approvals and changes leave a record.
Who changed what, and when. Approvals and signatures form part of the same record, and a signed sponsor commitment cannot be edited or unsigned.
The audit trail is available to administrators.
Entries shown are illustrative. They are not real people or real records.
Access
How you get in.
Your administrator sets you up
Your MDA administrator creates your account. Your role determines which dashboard you land on the first time you sign in.
Sponsors may not need an account
An Executive Sponsor asked to review an initiative receives a secure link by email. It opens a page where they can review, raise a query, redirect or sign.
You can create an account yourself
The sign-in page offers account creation. An administrator still assigns your role, which decides what you can see and do.
Not sure whether your Ministry, Department or Agency is using the platform? Ask your platform administrator, or contact the Office of the Head of the Public Service.